We have been undertaking a refresh of all case records to improve the case research experience and performance on Westlaw. Click here to see the previous communication.

The expected completion date for this reprocessing activity was initially set for the end of February but it is taking longer than anticipated and we will continue to work through this over the next few months. This has impacted on cases linking in the Cases Citing, Cases Cited, Litigation History and Alert 24. Click here for more information. 

Please note that users can still perform a search for the relevant case on Westlaw (e.g. by citation, case name and other case information). 

We can assure you this is getting the upmost priority at our end. We apologise for the inconvenience caused and thank you for your patience. 

We are keeping customers informed via our Customer Portal so please follow the updates here. 

If you have any questions, please contact us on Techcare.anz@thomsonreuters.com or phone 0800 10 60 25.

The Westlaw NZ Team.