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CoCounsel

Thomson Reuters Training & Support

Welcome to CoCounsel

This site provides links to training support pages to help you get the most out of your CoCounsel service as well as live webinars delivered by local trainers.

We offer customers a range of complimentary training options – including webinars and video tutorials.

CoCounsel Login Go to https://cocounsel-au.thomsonreuters.com/. Sign in with your OnePass username and password.

Technical Support Team Login/access assistance and technical support.
Telephone: 0800 10 60 25
Email: Techcare.ANZ@thomsonreuters.com 
Monday to Friday 8am to 8pm NZST

Customer Care Team Account, billing, orders and subscriptions queries.
Telephone: 0800 10 60 60
Email: Care.ANZ@thomsonreuters.com
Monday to Friday 8am to 8pm NZST

To access our global help and support follow the links below. 

CoCounsel Help and Supporthttps://www.thomsonreuters.com/en-us/help/cocounsel/ 

Training Team
Our trainers are here to assist you with research questions and training needs.
Click Ask a Trainer to submit your inquiry.

 

 

Upcoming Webinar

View all webinars

Getting Started with CoCounsel 2.0

Thu 13 February 2025, 12:00pm
30 minutes
By Emma McCulloch

This 30-minute session will explain how CoCounsel works, to help jumpstart your CoCounsel journey. You will learn best practice tips on how to prompt the AI tool and an overview of the skills so you can get the most out of CoCounsel 2.0. More dates

Show Transcript

Speak to a consultant

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Contact our support team.

Request training

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Tell us what you think

We'd love to hear what you think
of our products and support.