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Thomson Reuters Training & Support

Guides & Tips

Browse the library of user guides, support articles, tips and videos tutorials to help you get the most out of your solution. Keep visiting this page for new tools and resources.


How do I get training in Infinitylaw?

Should you or your organisation require assistance, our Infinitylaw Training Team are here to help. We offer a range of training options to suit you – from face to face training, group webinars, to remote training customised to your requirements.



How can I keep up to date with information re changes in Infinitylaw?

Infinitylaw have scheduled ILUpdates every two weeks.  The content of these updates can be found on the Infinitylaw Portal in the Releases tab.

There are also two scheduled releases per year.  When the release is finalised, the content for these is p...

System requirements

How do I order a new Infinitylaw licence?

Licences can be added throughout the year by logging a ticket via the Infinitylaw Portal, advising how many licences are required, and the date when you need them by.   A member of the Infinitylaw Team will then get in touch to arrange this for you.


Where can I find documents relating to the use of Infinitylaw

Online Help is a section of the Infinitylaw Portal and can be accessed by selecting Infinitylaw Online Help from the Help menu item from each of the Module.

Alternatively select the Help tab on the Infinitylaw Homepage, then click on the Online Help...


What is the Infinitylaw Portal and what is it used for?

The Infinitylaw portal is a web service that provides you with direct access to Infinitylaw information and a range of services such as:

  • Online Help providing access to the Knowledgebase and a range of User Guides, Support Bulletins, Technical Notes...

How do I reset my Infinitylaw Portal Password

When you are first setup on the Infinitylaw portal you will be provided with a password and user name to use to login.  You will be prompted to change the password when you first login.  

If you have forgotten your password, you can send a request fo...


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