Removal of the Region Dropdown Menu from the Platform Header
From the 13th of June, the region navigation dropdown menu will be removed from the Westlaw New Zealand platform header.
The Westlaw New Zealand platform header is designed to provide users with easy access to features and functionalities directly within the application. However the region dropdown menu conflicted with this goal by taking users outside of the application.
Additionally, customer feedback highlighted confusion surrounding the region dropdown menu. Users often mistook it for a content filter, expecting it to display regional content specific to their subscription.
To address these concerns and enhance user experience, the links previously found under the region dropdown menu will be relocated to a dedicated tab called "International". This change will provide a clearer path for accessing Westlaw applications in other jurisdictions.
Old experience (Region Dropdown Menu)
New Experience (International tab)
To complement the removal of the region dropdown menu, we've also updated the logo to clearly show you are using Westlaw New Zealand.
For users with subscriptions to both Westlaw Australia and Westlaw New Zealand, please navigate between the Australian and New Zealand sites using the "International" tab.
Sharon Shin is a Product Manager for Westlaw. She has over 13 years of experience at Thomson Reuters.
Sharon has held a range of product and commercial roles at Thomson Reuters including Books, Westlaw China, Westlaw Asia, Westlaw MENA, Westlaw Australia and New Zealand. Sharon is a customer advocate and is passionate about improving the user experience.