Updated as at 14/12/16

Please be aware we are currently working to resolve a number of post release issues. A small number of users have experienced the following issues.

Post Release Issues:

• FirstPoint link showing for some users who do not subscribe to this services.
  • Workaround: None
  • Status: Resolved
• Some users are experiencing PDF and other icons not loading. Issue is limited to older versions of Internet Explorer.
  • Fix: Upgrade to latest version of Internet Explorer or add www.westlaw.co.nz to trusted sites, click here to see how. 
  • Status: Resolved
• Some users experiencing issues with pages not loading correctly. Issue is limited to older versions of Internet Explorer.
  • Fix: Upgrade to latest version of Internet Explorer.
  • Workaround: Use Chrome or Firefox
  • Status: Resolved
• Selecting email delivery icon and ticking Content = “List of Search Results” + Format = “LINK” throws an error.
  • Workaround: Leave Content  as default  “Full Text Documents” and select Format = “LINK”
  • Status: Resolved
• Some users are seeing a "How are we using your information" pop up when logging in and are unable to close it. Issue is limited to Internet Explorer.
  • Workaround: Use Chrome or Firefox
  • Status: Resolved

The status of these issues will be updated here until resolved.

We apologise for the inconvenience and will resolve these as soon as possible.