All customers are required to move to the new platform. Legacy Westlaw Asia will cease operating once the transition period is completed.
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All customers are required to move to the new platform. Legacy Westlaw Asia will cease operating once the transition period is completed.
Yes, customer training will be available for all users as part of the onboarding process. The training and support portal will provide Live Webinars, Guides, and Videos to help get you started. You can also request training.
Our priority is to make this as easy as possible, so although extra support should not be needed, we will be on hand to help you. The move will be user led, so you will need to take steps to ensure you have access to Westlaw International.
Our priority is to make the move as seamless and smooth as possible. We will provide details on the steps you will need to take to ensure you have access to Westlaw International and are confident using it before access to legacy Westlaw Asia is removed.
When you choose to purchase Westlaw International there will be a short crossover period to give you time to transition before removing your access from the legacy Westlaw Asia platform.
Westlaw International will be available for purchase from May 2025. Our sales team will contact you to discuss the best subscription options to meet your needs.
Moving to Westlaw International will provide you an enhanced research experience and allow you to take advantage of new features and enhancements in the future.
No. IP access will not be available. Customers that currently access via IP will need to provide a list of users (aligned to the contractual obligation) to their Account Manager/Customer Support so they can be set up to receive a registration key. If you currently access Westlaw Asia or another Thomson Reuters product via SAML, this can be set up. Please contact your Account Manager or Customer Support for further information
OnePass is a secure method of authentication that allows users to log into multiple Thomson Reuters products with a single set of credentials. If you currently use OnePass to log into Westlaw/Practical Law, you will be able to use the same profile to log into Westlaw International.
If you already have a OnePass profile, you will be able to log into Westlaw International using that profile. If you do not have a OnePass profile, you will be sent an email containing a registration key along with instructions on how to register for OnePass.
There will be minor changes to coverage on Asia content such as the removal of the following jurisdictions:
Personal features such as alerts and history, will not be moved. You will need to recreate your alerts during the period you have access to both Westlaw International and legacy Westlaw Asia. We will provide guidance on how to do this closer to the time.
Westlaw International is the new enhanced legal research platform, combining content trusted by customers throughout Asia, with the best available legal research technology that is already used in the US, UK, Canada, Australia, New Zealand and the Middle East.
Westlaw International provides a premier search and browsing experience for international legal researchers with a modernised access point for users in Latin America, Ireland, Asia, the Middle East & North Africa.
There will be localised product brands within the ASIA region including Westlaw Hong Kong, Westlaw Singapore, Westlaw Malaysia, Westlaw India. Noting that the platform is Westlaw International.