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How many eBooks will I be able to fit on my device?

The number of titles that can be downloaded to a device will depend on several factors: the available disk space of the device; the size of the downloaded files; and the amount of space the browser has allocated to the ProView website.

What devices is ProView compatible with?

The Thomson Reuters ProView web-based application is accessed via supported internet browsers. With the new ProView web application, offline capability is now available from your browser. The new web application has a responsive design and is compatible with desktop, laptop, and mobile devices.

Can I access my ProView titles on a different reader device like Kindle?

No. Thomson Reuters ProView titles are only accessible from the ProView website. You may access the website using a browser via your device but you cannot remove the content from the eReader.

How will eBooks be delivered?

After purchasing a Thomson Reuters Proview title from our eStore you will receive two emails. An order confirmation and a Welcome to Proview email. The welcome email will contain the registration key which grants access via OnePass to your Proview eBook.

How will I be able to purchase eBooks?

You can buy eBooks directly from our eStore. You can also make purchases through your account manager or our customer care team by calling 0800 10 60 60.

The print version of my title has published but the eBook is yet to appear in my ProView Library?

On occasion the print and eBook publication date will not match exactly. If your eBook has not arrived 10 workings days after the print publication date then please contact our technical support team on 1800 020 548 or by email - TechCare.ANZ@thomsonreuters.com

Can I purchase firmwide or multiple user access on ProView?

If you're interested in firmwide or multiple user access to a title on ProView then please contact your account manager or our customer care team by calling 1300 304 195.

How long do I have access to my Thomson Reuters ProView title for - will it disappear once a new edition is published?

No, your purchased Thomson Reuters ProView title will not disappear. You will continue to have access to every Thomson Reuters ProView title you have purchased.

Can I use ProView in Incognito/Privacy mode of my browser?

Whilst ProView will work with in incognita mode, it does have some limitations, so we don’t recommend this browser mode. For features such as download for offline use, ProView relies on storing files in your browser download cache. Incognito mode will limit this action.

Can a SSO user download a title for offline use?

Yes. The user needs to download the ProView title by accessing via their organisations SSO link. Navigate to the title in the library and select the download option from the three dots button next to the title. Create an offline password when prompted and the download will commence. When the user is offline, they can access that title not by using their SSO link but the standard URL for ProView - https://next-proview.thomsonreuters.com/