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My Account

Thomson Reuters Training & Support

My Account provides members of your organisation with the ability to view billing and payment information and to manage user access of your Thomson Reuters online services.

This page provides a range of help tools, including user guides, answers to frequently asked questions and more.

This page will be continually updated to check back frequently for more tips, user guides and other materials to assist you with working with My Account.

Accessing My Account

In order to access My Account you will need

  • Your registration key which is generated by Customer Care
  • Your OnePass Username and Password

If you require a registration key please contact Customer Care .

Customer Care: 8AM-6PM (AU) | 8AM-8PM (NZ), Monday to Friday.

Speak to a consultant

Can't find an answer to your question?
Contact our support team.

Request training

Contact our team to arrange training.

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of our products and support.