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Getting Started

FAQ

What is Single Sign On?

Single Sign On is a way to access Thomson Reuters platforms through your organisation's login credentials, instead of using a separate username and password to log in (i.e., a OnePass).

It works by our authentication servers having a connection with...

Getting Started
Guide

Practical Law Australia User Guide

Instructions on how to get the most from your Practical Law Australia subscription, including navigating the site, running searches, browsing, personalisation features, and more.

Getting Started
Guide

Westlaw NZ Guide - Training Support

This guide outlines several ways the training team can assist you with a search query, help you navigate the platform(s) or schedule a training session.

Getting Started,
Support
FAQ

What is a Client ID?

The Client ID is used to record billable time against a client or matter. The Client ID is recorded in your History tab within Westlaw. Enter a client name, research topic or a matter number and click the Start new session button to get started with...

Getting Started
FAQ

How to login with OnePass on Westlaw UK?

Using the Westlaw UK sign in page, please enter in your Username and Password and click Sign in. If you have forgotten your OnePass login credentials, please click either Forgot username? or Forgot password? and follow the prompts to reset your...

Getting Started
FAQ

What will happen to my deep links to Westlaw UK content?

Westlaw UK will be moving to a new platform at the end of 2019. As new features and enhancements are launched on the new platform we expect our users to make new Westlaw UK their service of choice. All users will have a period of dual access when...

Alert,
Getting Started
FAQ

When will the existing Westlaw UK be turned off?

We expect all customers to be using the new Westlaw UK as their main research service by the end of November 2019. Around this time all links to the existing service will be redirected to relevant pages on the new service or the new Westlaw UK...

Getting Started
FAQ

Can I continue accessing the current Westlaw UK?

Current Westlaw UK is still available and customers can continue to access it in the usual way. Any new features and enhancements from 2019 and beyond will be released on the new Westlaw UK only. There will be a period of dual access where customers...

Getting Started
FAQ

Will I be charged to use the Westlaw UK service?

There is no additional charge for using the new service and the content and features in your subscription. The new service will include add-on content and features that may be outside of your subscription.

Getting Started
FAQ

What is the URL for Westlaw UK?

You may have noticed the URLs we advised in September 2019 were https://uk.practicallaw.thomsonreuters.com and https://westlawuk.thomsonreuters.co.uk. We now have a direct URL for Westlaw UK. Please click the link below to access the new platform. 

...

Getting Started

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